Onboarding

Onboarding connects your Google Ads account, Merchant Center and imports products and performance data to operate within PPCMax.

Steps

1. Open Dashboard.
2. Click Add Account.
3. Select one or more Google Ads accounts.
4. Click Save to start onboarding.

Feed selection

During onboarding, a toast appears in the bottom-right corner with status updates. When the feed list is ready, select the feed you want to import and click Import.

What happens in the background

• Fetches account details.
• Links Ads account with Merchant Center.
• Imports product data from the selected feed.
• Cleans and validates product data.
• Imports performance metrics.

Why onboarding can take time

Onboarding can take several minutes. This is normal for large accounts because PPCMax is pulling a lot of data.

Large accounts usually mean high spend or a large product catalog. Both increase the amount of history and feed data that needs to be processed.

When onboarding is complete

You will see Onboarding completed in the status toast. Your account is ready for tasks, feed work, and performance views.

Troubleshooting

• No accounts to select: Make sure you authorized the correct Google account.
• No feeds available: Check Merchant Center access and feed configuration.
• Import error: Try again later or contact support with the error message shown in the toast.